CRM (Customer Relationship Management)

A Customer Relationship Management (CRM) system helps organizations centralize and manage all customer-related information in one secure platform. It enables businesses to store valuable customer data, monitor every interaction across multiple touchpoints—such as emails, calls, meetings, and social media—and ensure no opportunity is missed.

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3 Easy Step

Lead Generation

Follow-up & Lead Convert

Act & Engage

Our Features

Lead Management

Well-structured and intelligently designed lead management system developed to capture, track, and nurture potential inquiries, ensuring efficient follow-ups, improved conversions, etc.

Contact and A/c Management

Organized and efficient contact and account management system designed to maintain detailed records, streamline communication, and stren- gthen relationships.

Deal Tracking

A structured and transparent deal tracking system designed to monitor every stage of the sales pipeline, ensure timely follow-ups, and provide clear visibility into opportunities.

Communication & Interaction Management

An integrated and responsive communication and interaction management system designed to facilitate seamless engagement

Follow-up Management

Organized and efficiently structured follow-up management system designed to track interac- tions, ensure timely responses, and maintain consistent engagement with leads and clients.

Campaign Management

Organized and strategically designed campaign management system developed to plan, execute, and monitor marketing activities, optimize outreach efforts, and drive higher engagement.

User Access & Role Management

Organized and securely structured user access and role management system designed to control permissions, ensure data security, and streamline user responsibilities across the platform.

Notification & Alert System

Organized and intelligently designed notification and alert system developed to deliver timely updates, ensure instant communication, and keep users informed about important activities.

Why Choose Us

Discover what sets us apart and makes us the perfect partner for your success

1. Centralized Customer Data

With our CRM, you can manage all customer information in a centra-lized platform, giving you quick and easy access to every detail.

2. Boost Sales & Increase Revenue

Our CRM allows you to track leads, opportunities, and sales pipelines with precision and ease, giving your team full visibility

3. Personalized Customer Engagement

Our CRM enables you to deliver highly personalized experiences to every customer by leveraging targeted marketing campaigns.

4. Advanced Analytics & Insights

Our CRM provides powerful, data- driven insights that allow you to analyze customer behavior, moni- tor sales trends.

Why Businesses Choose Our CRM

Stronger Client Relationships – “Keep every interaction organized in one CRM.”

Faster Team Adoption – “Simple to use for counsellors, sales and management.”

Smarter Lead Follow‑ups – “Never miss a lead or follow‑up again.”

Client's Success Story

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MG Edinso, a New Delhi–headquartered eLearning and software solutions provider, is perfectly positioned to meet this growing demand with its highly customizable, end‑to‑end digital learning platform. The company now serves thousands of institutions across India and abroad, delivering robust, scalable solutions for modern digital education.

— CIOReview India

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MG Edinso’s campus recruitment team from New Delhi visited Aravali College of Engineering & Management for an on‑campus placement drive for BBA, MBA and B.Tech CSE students on 3rd October 2019. A total of 9 students were selected across multiple roles, reflecting MG Edinso’s position as a leading technology‑driven organization focused on nurturing young talent.

— Aravali College of Engineering & Management

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MG Edinso, a leading eLearning, exam automation and software solutions company, is perfectly positioned to meet this growing demand with highly customisable, end‑to‑end digital learning solutions. The company serves a wide range of clients across India and overseas in the areas of digital education, learning management systems and mobile applications.

— The Indian Express – Abhay Sharma

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This is to certify that MG Edinso successfully and efficiently managed our pre‑ and post‑exam activities for the NTSE‑2014 and NMMS‑2014 examinations. We are highly satisfied with their services and gladly appreciate their support, and we wish them continued success in their future endeavours.

— Directorate of Education, Govt. of NCT of Delhi

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Thanks to MG Edinso for the excellent work done for our university. The printing of OMR answer sheets was of high quality, and the expert support provided during the scanning process ensured accurate and reliable results, which we truly appreciate.

— Central University of Himachal Pradesh

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This is to certify that M/s MG Edinso has successfully delivered recruitment project services from 2012–2013 to 2015–2016. The engagement included conducting skill tests, mini written tests and interviews for the Bureau of Indian Standards, written examinations for the posts of Graduate Engineer Trainee and Diploma Engineer Trainee, as well as written competitive exams for BRPL and BYPL (BSES Yamuna Power Ltd.). We acknowledge and appreciate their professional support throughout these assignments.

— National Productivity Council

Frequently Asked Questions

Know us better — all your questions, answered in one place.

CRM (Customer Relationship Management) is a system used to manage leads, customers, interactions, and sales activities in one place.

CRM boosts sales by providing lead tracking, follow-up reminders, sales funnels, and performance insights that help teams close more deals.

Yes, CRM helps run marketing campaigns through email automation, audience segmentation, tracking responses, and lead nurturing tools.

Yes, CRM systems use data encryption, access controls, and secure servers to ensure your customer information stays protected.

Yes, CRM can be fully customized with custom fields, workflows, pipelines, automation rules, and reports to match your business requirements.

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